Two luxury lounge chairs by the fireplace at the Westgate Room restaurant.

Accommodations

Bienvenue to San Diego’s most elegant hotel landmark, where French elegance and warm San Diego friendliness set the scene for treasured memories and unique experiences.

Welcome to your home away from home, a uniquely palatial sanctuary on the edge of San Diego’s Gaslamp district. Designed to meet the highest standards of European hospitality, each of our generously sized rooms basks in floor-to-ceiling views of downtown San Diego and beyond. Think: luxe décor and all the character-filled charm that comes from a respected heritage. Indulge, savor, and relax and enjoy the comfort of your own expansive abode.

DELUXE ROOMS

Located between the hotel’s 4th and 10th floors, each of our 400 square-foot deluxe rooms has been finished to exceed The Westgate’s historically high standards. Enjoy San Diego’s sun-filled skies and a view of downtown as well as a host of lavish interior features including rich carpeting, luxury bed linens, generously proportioned furniture, and unique imported European furnishings. Deluxe rooms are available with one king or two double beds.

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PREMIER ROOMS

Set between the 11th and 18th floors, our premier rooms enjoy uninterrupted views of San Diego and historic Balboa Park. Relax within 400 square feet of elegantly appointed surroundings featuring generously proportioned imported European furniture, luxury bed linens, rich carpeting and a view of downtown.

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SUITES

Boasting expansive living areas, generous bedrooms and the unique, charm-filled ambiance of palatial European living, our Presidential, Governor’s, Royal and Executive suites will transport you to a place of relaxed refinement. Featuring opulent décor, imported European furniture and antique furnishings, this is pampered privacy at its most effortless and elegant. Generously sized up to 1,500 square feet, our suites come complete with luxury bed linens, down comforters and private terrace.

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Accessible

Located between the hotel’s 4th and 10th floors, each of our comfortable and accessible guest rooms has been enhanced to exceed expectations.

  • 1 King Bed
  • Choice of roll-in shower or tub with grab bars and accessible sink
  • Lowered closet rod and shelves
  • Lowered peephole
  • Lever handle door knobs
  • Auto open entry
  • Hearing impaired telephone upon request
  • Audible and visual alarms for emergency exit

 

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Guest Room Amenities

Echoing the beloved beauty of the French châteaux our interiors were modeled after, our guest rooms combine time-honored elegance and charm to create the perfect hotel setting. As timeless French furnishings create a peaceful escapist atmosphere, chic touches and attention to detail make any length of stay especially cherished.

As our guest, enjoy:

  • 49-inch LED TVs
  • In-room coffee
  • Panoramic views of Downtown San Diego
  • Luxurious down pillows and comforter
  • Plush bathrobes
  • Oversize marble shower
  • Oversize work desk with power outlets
  • Alarm clock radio with Bluetooth connectivity
  • Wireless Internet
  • Multi-line speakerphones and voicemail
  • In-room personal safe
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FAQ

The Westgate Hotel believes that people are at the center of everything we do, from caring for our employees and guests, to serving the communities where we live. We are committed to promoting equality, diversity and inclusion in hiring, training, and career advancement. Building a community that is respectful and kind towards one another is who we are.

We recruit and reward and advance employees based on capability and performance — regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, Veteran status or physical ability.

Check-in time is 4 pm. Check-out time is 11 am.

IMPORTANT INFORMATION:

Check-In: 4:00 PM

Check-Out: 11:00 AM

Late Check-Out Fees apply after 12:00PM

RESERVATION: Reservations made with flexible rates can be canceled without penalty until 24h before arrival date. Reservations made with non refundable rates cannot be cancelled or modified (valid only for the original dates of booking).

REGISTRATION:  We require valid contact information from the main guest in the reservation including first and last name, phone number, email, zip code, and signature. The names of all guests occupying the room must be registered. Guests are required to confirm their identity by providing a valid government issued photo ID (State driver’s license, military ID, passport) at check-in. Guests must be 18 years and older. Room keys are issued only to registered guest(s).

PAYMENT: For reservations paid directly at the hotel we will hold upon arrival a deposit for: room, taxes, fees and 30% for estimated incidentals. For reservations with room and taxes prepaid, we require upon arrival an initial deposit of $100. Additional authorizations will be posted to the credit card on file according to the charges posted to the room. The hotel is not liable for the release of any credit card hold or for additional fees associated with the deposit. Should you use a debit card to register, your anticipated expenses for room, taxes, fees and 30% for estimated incidentals per day will be withheld from your checking account. The hotel will release any remaining hold upon check out, but the actual delay to release the remaining hold will vary depending on your financial institution. All reservations must be guaranteed with a valid major credit card. No gift cards can be accepted to be in file for incidentals. Cash can be used for payment upon departure, but a credit card must be swiped to be on file and hold a deposit during the guest stay.


PETS
: Pets are not allowed. We accept service animals.

MAXIMUM OCCUPANCY:  Maximum room occupancy is 2 for Deluxe and Premier King, and 4 for Deluxe and Premier Double.

SMOKE-FREE: The Hotel is 100% Smoke-Free (all guest rooms). Two designated Outdoors Smoking Areas are provided: at the courtyard between the hotel building and AquaVie Spa + Fitness Club; also by the Fountains on the 3rd floor. We charge a $350 fee in case of violation of the no smoking policy. No smoking of any kind (or vaping) is allowed in the guest rooms, including on the guest room balcony. Illegal narcotics use or any type of dangerous activity is not allowed on property and will result in immediate eviction

RIGHT TO REFUSE SERVICE: We reserve the right to refuse service to anyone for any reasons that do not violate Federal or State laws.

VISITORS: After 10:00 P.M. only registered guests are allowed in the rented guest rooms. No visitors are allowed after 10:00 P.M. Visitors must be accompanied by the registered guest at all times. Visitors are not allowed at the pool. An AquaVie day pass (including pool access) can be purchased at AquaVie Spa + Fitness Club.

DO-NOT DISTURB AND ACCESS TO ROOMS: Due to Covid-19, maid service is only available upon request. Please call and schedule service between 8 A.M. and 4 P.M. We kindly ask you not to be in the room at the scheduled time for service. Management reserves the right to enter a room with a known status of “do not disturb” for reasonable purposes, such as an emergency, welfare check, housekeeping or engineering maintenance, verify that the room, its furnishings, and mechanical equipment are intact, or to address or prevent a violation of our Hotel Policies.

FIREARMS AND WEAPONS: Firearms and Weapons are not permitted on hotel property.

NO IN-ROOM PARTY: We enforce a No In-Room Party Policy. No parties, loud disturbances and/or noise-nuisance are allowed or tolerated in our property. We have Quiet Hours after 10:00 P.M. Please respect the other guests. Please contact our Sales Department to inquire regarding venues for parties and social events.

DAMAGE AND/OR THEFT OF HOTEL PROPERTY:  You are financially liable and responsible for any damage caused by you or any other person or invitee in your party (whether or not staying at the hotel during your stay) as a result of any negligent, deliberate or reckless act to the hotel’s room(s), premises or other hotel property. The hotel reserves the right to charge you for the costs to repair or replace damaged or destroyed hotel property.

POOL: We do not allow the following inside the gated pool area: unregistered guests, pets, outside food or beverage, glassware, coolers, radios, smoking, vaping or use of any controlled substances.

CHANGES OR MODIFICATION TO THE HOTEL POLICY/HOUSE RULES: We reserve the right to amend, modify, change, cancel, or add to these Hotel Policies/Rules or content on our Hotel website at any time without prior notice.

AquaVie pool hours:

Daily 5 AM – 10 PM

Weather permitting. Hours of pool are subject to change or restriction.

We offer 24-hour valet parking for hotel guests and guests of our dining outlets. Fees and restrictions apply. Overnight parking is $50 for hotel guests. Daily maximum parking rate is $55. For shorter visits, the first hour is $12, while every additional 30 minutes or part thereof is $6.00. The Westgate Room, Plaza Bar, Weekend Brunch and Afternoon Tea validate parking for three hours at a charge of $10.00, after which a fee of $12.00 per hour or part thereof applies.

A different rate may apply during The Westgate Hotel special events. There is no self-parking available.

The hotel has limited guest parking spaces accessible for electrical vehicle charging. We offer Level 2 Chargers, which support most electric vehicles. Please note Tesla vehicles require a Level 2 adaptor, which the Tesla owner shall provide in order to use the charging stations. Upon arrival, please inquire with valet parking attendants for assistance.

If you cancel your reservation more than 48 hours prior to check-in you will receive a full refund for your stay. Without penalty until 48 hours prior to 3 p.m. of the scheduled arrival day.

On certain reservations, a special cancellation may apply.

We offer complimentary Pack ‘n Plays. Please request a Pack ‘n Play during the booking process or contact guest services at 619-238-1818. We offer roll-away beds for $45 for duration of stay.

The Westgate Hotel offers dry cleaning and laundry services. Please place your garments in the plastic bag provided in your room along with a laundry request form. Laundry request form shows service options and pricing. Please notify housekeeping for collection. We can press items without sequins or heavy ornamentation. An iron and ironing board is provided in each guest room.

Our Guest Services Department is here to assist you with your transportation needs. Please contact us at 619-238-1818.

With the exception of Assistance Animals, The Westgate Hotel does not allow pets in guest rooms. Our concierge staff is happy to assist you in locating a suitable boarding facility near the hotel.

Upon check-in, all guests who book guest room reservation via third party pre-paid platforms receive an initial authorization on credit card for incidentals of $100. This is only a hold or pre authorization, and any variance will be refunded at check-out.

An extensive range of beautiful welcome gift baskets featuring Champagne, flowers and chocolates are available by calling 619-238-1818.

The main entrance to The Westgate Hotel is located on Second Avenue. During daylight hours an additional access point is located on the Plaza Courtyard. Valet parking is located in front of the main entrance.

The AquaVie Fitness + Wellness Club is located adjacent to The Westgate Hotel. It can be accessed from the Plaza Courtyard or from 234 Broadway.

There are no ice machines or soda machines on any of the floors. For ice, please call room service for delivery.  Coffee is available 24 hours a day through room service.

California law prohibits smoking inside public spaces. Guests can smoke on the Fountain Terrace on the third floor, or on the ground floor Plaza Courtyard.

A mailbox is located on Second Avenue. There is a U.S. Post Office located across the street in Horton Plaza.

There is an ATM in the Grand Lobby.

Parties of eight or more will receive an 18% service charge added to the check.

BY APPOINTMENT ONLY. Please contact our Sales & Catering office for pricing and availability at 619-557-3618 or sales@westgatehotel.com.

The Westgate Hotel is pleased to accept and store all packages according to the following guidelines.

• Recipients or authorized guests must be present to sign for deliveries.
• Due to limited storage space, the hotel will store packages no more than 3 days prior to arrival and one day after departure.
• The hotel is not responsible for packages that are damaged or stolen.
• The hotel does not accept Cash On Delivery (COD) packages.
• Packages must include:
– Shipper’s Name
– Shipper’s Telephone Number
– Arrival or Event Date
– Group/Meeting Name, if applicable
– Sales or Convention Services Manager, if applicable

Pricing and Package Size
Letters & Padded Envelopes: $6.00 each
Boxes up to 20 lbs: $12.00 each
Boxes 20 lbs. or more: $25.00 each
Crates: $50.00 each
Pallets*: $150 each

*Additional charges may apply if a pallet requires breakdown to transport.

For Groups and Meetings – Please contact your Convention Services Manager for further details before shipping.

The list reflects current pricing and is subject to change. Other services may be available at an additional charge.

Hotel does not provide outbound shipping.